Processing Time:

• Please allow 5-7 days to receive a tracking number while your order is hand-crafted, packaged and shipped from our facility. Estimated shipping time is 2-4 weeks.
• Your orders will be shipped separately and securely. This ensures that each product is packaged and delivered individually, preventing any confusion and ensuring that you receive your items in the best condition.

Details:

• Featuring a phylon sole, our shoes offer exceptional support and comfort, making them perfect for any activity.
• With a soft interior and ankle care design, our shoes keep your feet comfortable and prevent rubbing, ensuring a pain-free experience even after long hours of wear.
• The wear-resistant outsole is elastic and folding-resistant, offering superior durability and flexibility.
• Lightweight and versatile, our shoes weigh approximately 0.5-0.85kg from small to large sizes, making them the perfect choice for any outfit or occasion.
• With a thick bottom that elongates and slims the legs, our Clunky Sneakers are the ultimate fashion statement, perfect for any style or trend.

Upgrade your footwear game with our Clunky Sneakers and experience the perfect blend of fashion, comfort, and durability.

Processing Time: It takes 3 – 5 days to ship your order to our warehouse, put your name and address on it and ship out.

Shipping Time: It takes up to 15–22 business days to be successfully delivered (typically3-4weeks). This time is from the date that it is shipped out, not from the day the order is placed.

30-DAY OFFER RETURNS

We offer returns and exchanges for items within 30 days, you can return eligible items for a full refund within 30 days of the purchase date. Please adhere to the following criteria:

- Wrong/Damaged/Faulty Goods: Returns are accepted if the item received is wrong, damaged, or faulty, including:

• The product does not match the website description (e.g., wrong item, wrong material, wrong size).
• The product received is torn, dirty, wet, or has visible defects (e.g., blurred or misaligned prints).
• Products are damaged or have peeled prints after the first wash.

- Wrong Size Items: Returns are accepted if the product’s measurements differ by over 1.5 inches from the size guide provided.

- Shipping Issues: If the package received is wrong, damaged, or faulty due to the shipping process, you can request a return. Check your package upon receipt. If there are issues, return the package to the courier immediately or contact us within 30 days of delivery.

EXCHANGES

If you encounter any of the following situations, you may request an exchange:The product doesn't match the description on the website, has clear printing defects, is blurry, or is placed incorrectly. The product is the wrong size. The package you received is lost, incorrect, damaged, or faulty due to the shipping process. Please contact us, and we will send you the exact replacement item or provide a 100% refund, along with a Discount Voucher for your next purchase, without the need to return the package you received. We always aim to provide you with the best and most responsible service.

• If you're not 100% satisfied, let us know and we'll make it right.
• We strive to provide you with the best shopping experience possible. If for any reason you are not satisfied with your purchase, you can return it within 7 days of the delivery date for a refund or exchange.
  • To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • Please note that certain items, such as personalized or custom-made products, are not eligible for returns or exchanges.
  • If you have any issues with your product, please contact us at support@thebustlight.com and we will do our best to resolve the issue.
  • All products sold on come with a 7 day warranty against defects in materials and workmanship. If you believe your product has a defect, please contact us and we will be happy to help you.