Return & Refund Policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
Return of your purchase is permitted ONLY when the goods delivered fall under the following criteria:

1. The product doesn’t match the description on the website, has visible defects with the print, blurred, or out of place.
2. Wrong size items.
3. The package received is lost/ wrong/damaged/faulty due to the shipping process.

✔️In case we sent you the correct product and it did not fit you well, we are more than happy to send you a 30% discount code for you to re-purchase. Please reach out to our customer service at support@thebustlight.com to get the code.

If within 30 days since your purchase, your product is defective, don’t worry. Just send us an email at support@thebustlight.com and we will make it right by offering you a replacement or refund.

✔️A full-refund of your purchase! Absolutely risk-free!

✔️20% coupon will be sent to you as our sincere apology.

You don’t even have to return your package. We will treat this loss as our responsibility if you are not satisfied with your order.

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@thebustlight.com 

Once your order has been submitted, you may cancel or make changes on your order within 4 hours of placing by going to “Contact Us” and creating a ticket, or reaching our customer support here.
When it is more than 4 hours after placing an order, Bustlight refuses to support order cancellation or order modification requests.

Only regular priced items may be refunded; unfortunately, sale items cannot be refunded.